Americans at Work
By Craig Storti
Rating – 5 stars
January 18, 2005
A Guide to the Generalized Work Place
Generally, I do not like sweeping generalizations.
This book proves there is an exception to every rule.
Intended for while-collar managers, Craig Storti provides non-Americans with
cultural observations about office workers. his goal, he says, is to provide
useful generalizations of Americans at work. In the process, he provides them
with enough background to take the guesswork and surprise out of dealing with
them.
Storti examines six values he believes account for American
workplace attitudes and behaviors. Among them:
American is the land of
opportunity. The author suggests sounding positive. Merely being realistic
or objective may brand you as a pessimist.
Can-do people. Don’t be afraid
of trial and error. Americans admire trying as much as succeeding.
Equality for all. Playing
favorites is a recipe for failure.
You are what you have done.
Eliminate elaborate procedures that obstruct action.
You are on your own. As a boss,
paint the big picture. Then get out of the way and let your subordinates
get it done.
Punctuality matters. Be on time
for appointments and meetings.
Storti’s generalizations are clear, telling and accurate.
While a must for outsiders attempting to do business in the United States, this
book is probably not a bad idea for locals to read and practice.
